Landlord questions, answered
Everything Ottawa property owners ask before getting started with LPPM.
Getting Started
Do I need a property manager?
If you would rather not handle tenant calls, maintenance, rent collection, paperwork, or day-to-day issues, a property manager can save time and reduce risk. This is especially helpful if you live out of town or own multiple properties.
Can you manage one rental property?
Yes. LPPM works with single-property owners as well as landlords and investors with multiple units.
Do you work with out-of-town landlords?
Absolutely. LPPM supports out-of-town owners by providing clear communication, maintenance coordination, tenant support, and straightforward owner updates.
How do I get started?
You can request a free rental analysis or contact LPPM directly. The team will review your property, your goals, and recommend the right level of support.
Pricing
How much does property management cost?
Property management pricing depends on the property, service level, and support needed. Most owners choose between tenant placement only or full-service property management. LPPM provides a clear quote before moving forward.
Do you charge when the unit is vacant?
Full-service management fees are typically connected to collected rent. LPPM will explain how fees work clearly before you sign anything.
Are leasing fees separate?
Tenant placement or leasing is usually a separate one-time service from ongoing monthly management. LPPM keeps the pricing transparent so owners know what to expect.
Tenant Placement
How do you screen tenants?
LPPM reviews applicants through a careful screening process that may include credit checks, employment and income verification, references, and a full application review.
Do you handle showings?
Yes. Rental marketing, coordinating inquiries, and conducting showings can be included as part of tenant placement support.
Do you prepare leases?
LPPM can help prepare and manage compliant lease agreements and coordinate signing with the approved tenant.
Maintenance
How are repairs handled?
Tenants submit maintenance requests, LPPM reviews the issue, and the team coordinates the right next step with trusted local trades or service providers.
Do owners approve repairs first?
Larger repairs are approved by the owner first, based on the agreed repair threshold. This helps protect the property while keeping owners informed.
Do tenants submit requests online?
Tenants can submit maintenance requests through a clear process so issues are documented and easier to manage.
Reporting
Do owners receive monthly statements?
Yes. Owners receive clear updates and reporting so they understand how their rental property is performing.
Can I access information online?
LPPM provides straightforward reporting and a responsive point of contact whenever owners need more details about their property.